Feel free to contact CATS at any of the following telephone numbers.
704-336-RIDE or 866-779-CATS - CATS Bus, Vanpool and Carpool Information
- Speak with a Transit Customer Service Representative
Monday through Friday from 6:00a.m. to 10:00p.m.
Saturday and Sunday from 7:00a.m. to 4:00p.m.
- Our interactive information expert, 7 days a week, 24 hours a day.
704-336-7902 - CATS Administrative Offices
704-336-5051 - CATS TDD
704-336-3159 - Charlotte Transportation Center (CTC)
704-336-2637 - Special Transportation For People With Disabilities
OR Email Us
Feel free to contact us at any of the following email addresses.
You can expect a reply within 48 hours.
For Carpool information:
CarPools@ci.charlotte.nc.us
For ETC information:
ETCInterest@ci.charlotte.nc.us
For Job Fair information:
JobFair@ci.charlotte.nc.us
For Transit information:
TellTransit@ci.charlotte.nc.us
For Vanpool information:
VanPools@ci.charlotte.nc.us
For Transit Planning information:
planninggeneralcomments@ci.charlotte.nc.us
You can expect a reply within 48 hours.
