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Cable TV Regulation

The City of Charlotte's Office of Cable & Franchise Management  (CATV Office) regulates the operations of the cable television companies for both the City of Charlotte and Mecklenburg County.

The City and County establish regulatory requirements for cable television operations in the terms of the cable television "Franchise Agreements" and cable communications regulatory ordinances.   These agreements represent contracts between the cable operator and the governing agency.  They incorporate the requirements of federal, state and local laws and set the cable operator's standards for customer service, technical and business operation performance.

The CATV Office, acting under the direction of the City and County managers, administers these agreements on behalf of both the City Council and the Board of County Commissioners.  The CATV Office currently utilizes the following Franchise Agreements in administering their regulatory responsibilities:

Franchise Agreements

CITY OF CHARLOTTE FRANCHISE AGREEMENTS
Time Warner
           Franchise (formerly ATC-Cablevision) - expires 2010
           Franchise (formerly Vision Cable of NC) - expires 2006

 Carolina BroadBand - Franchise Terminated by Request of Franchisee
            Carolina BroadBand Franchise Agreement

CITY OF CHARLOTTE CABLE COMMUNICATIONS REGULATIONS AND AMENDMENTS TO FRANCHISE AGREEMENTS


MECKLENBURG COUNTY FRANCHISE AGREEMENTS
Adelphia Prestige Cablevision - Unincorporated Areas of the County

Note:  This franachise agreement was assumed by MI-Connection Communications in December 2007.
             Franchise - expires 2010

Time Warner Cable - Mecklenburg County *
             1982 Vision Cable Franchise - Expired 1997

* Currently in legal proceedings

MECKLENBURG COUNTY COMMUNICATIONS ORDINANCE

Mecklenburg County Cable Communications Ordinance

NORTH CAROLINA VIDEO SERVICES COMPETITION ACT

Effective January 1, 2007  video service franchise agreements are issued by the State of North Carolina.  These agreements are issued to any video service provider who officially requests a state franchise and meet any of the following criteria:

  • The video service provider requests a franchise to offer video programming services anywhere in the State of North Carolina.
  • The incumbent video service provider has a current, non-expired franchise agreement with a local jurisdiction and their service area has at least one competitive video service provider or their local franchise agreement has expired.

To view the NC Video Services Compeition Act click here.

 

Please contact the CATV Office to receive a copy of any of these documents.
City of Charlotte