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Authorization and Utilization Management Policies

• Screening, Triage and Referral Policy
  Effective Date: 6/25/2007
• Policy and Procedure for Evaluation of New Technology
  Effective Date: 11/27/2006
• How and Where to Access Crisis Services Policy
  Effective Date: 5/22/2006
• Administrative Denial Policy
  Effective Date: 6/25/2007
• Authorization and Utilization Review Policy
  Effective Date: 6/25/2007
• Availability and Communication with UM Staff
  Effective Date: 6/25/2007
• Denial Determination Policy
  Effective Date: 6/25/2007
• Distribution of Medical Necessity Criteria
  Effective Date: 6/25/2007
• Local Review of UM Non-Medicaid Appeals
  Effective Date: 3/1/2008
• Medical Necessity Exceptions Policy
  Effective Date: 6/25/2007
• Standard Time Frames for UM Decisions
  Effective Date: 6/25/2007
• Out of Network Policy
  Effective Date: 7/31/2006
• Out of State Placement
  Effective Date: 7/31/2006

Client Records Policies

• Records Retention and Disposition Policy
  Effective Date:  8/27/2007
• Exchange of Information and Continuity of Care Policy
  Effective Date:  10/22/2007

Compliance Policies

• False Claims Act Compliance Policy
  Effective Date:  10/24/2007
• Reporting and Investigating Compliance Concerns
  Effective Date:  10/24/2007

Confidentiality Policies

• Release of Confidential Information
  Effective Date: 3/26/2007
• Confidentiality and Protection of Consumer Information
  Effective Date: 3/26/2007
• Notice of Privacy Practices
  Effective Date: 3/26/2007
• Request for Restriction of Use of PHI
  Effective Date: 3/26/2007

• Development Adoption Revision and Measurement of Clinical Practice Guidelines
  Effective Date: 9/25/2006

Client Rights Policies

• Complaint Management
  Effective Date: 1/22/2007
• Consumer Choice Policy
  Effective Date: 10/22/2007
• Human Rights Policy
  Effective Date: 36/7/2007
• Notice to Consumers of Terminated Services
  Effective Date: 4/23/2007

• Credentialing Agency Providers
  Effective Date: 8/27/2007
• Credentialing and Recredentialing Program Description
  Effective Date: 8/27/2007
• Credentialing LIPs
  Effective Date: 1/22/2007
• Investigation, Notification and Appeal Rights of LIPs
  Effective Date: 1/22/2007
• Ongoing Monitoring of Sanctions Policy
  Effective Date: 1/22/2007
• Qualifications of Professionals, Assoc. Professionals and Paraprofessional
  Effective Date: 12/1/2007
• Re-credentialing Licensed Independent Practitioners
  Effective Date: 8/27/2007
• Review of Performance Data
  Effective Date: 8/27/2007
• Site Visits for LIPs
  Effective Date: 8/27/2007

• Incident Management Policy
  Effective Date: 6/26/2007

Contract Disputes Policy

• Contract Appeals Policy
  Effective Date: 1/22/2007

Finance Policies

• Sliding Fee Scale Policy
  Effective Date:
• Claims Recoupment for Medicaid Eligibility
  Effective Date: 4/7/2008

Additional Policies

• Representative Payee Services
  Effective Date: 3/24/2008
• Availability of Psychiatric Evals
  Effective Date: 8/27/2007
• Dissemination of Information to the LME NetworkCommunity of Providers Policy
  Effective Date: 6/26/2006
• Request for Proposal (RFP) Policy
  Effective Date: 3/24/2008
• Adolescent Transition to Adult Status Policy
  Effective Date: 10/27/2007
• Payment for Services to Family Members
  Effective Date: 7/31/2006
• Limited English Proficiency
  Effective Date:
• AMH Disaster Plan
  Effective Date: 7/24/2003

Monitoring Policies

• Local Monitoring Policy
  Effective Date: 11/26/2006
• Requesting Plan of Correction
  Effective Date: 3/24/2008
• Requesting an Exception to Community Support Enrollment Suspension
  Effective Date: 3/24/2008