Our community-based provider network includes more than 150 agencies and organizations offering mental health, developmental disability and substance abuse services. This web site offers policies, resources and guidance to assist provider operations and reporting.
 

Utilization Management - oversees contracted state funded clinical services  and conducts preauthorization and concurrent reviews.
Provider Relations - provides monitoring and technical assistance for compliance with contractual and agreement requirements.
Financial Services – establishes and monitors processes so that funds are used appropriately.
Quality Improvement - works to continuously improve services to consumers.
 

• Operations Manual
• Forms
• Policies
• Manuals & Guides
• Practice Guidelines
• NEW! Provider Compliance Reports

• Provider Referral Lists & Searchable Database
• Provider Hot Sheets
• Training Opportunities
• RFPs and RFIs 
• Cultural Competence FAQs

• MeckCARES -  the system of care partnership among local child-serving agencies, families and the community.
• Mecklenburg Provider Council - Serves as a fair and impartial representative of all service providers.