The Mecklenburg Consumer and Family Advisory Committee (CFAC) began its fifth year in 2007 and is very proud of achievements made in fulfilling its mission to be a strong advocate for consumers receiving mental health, substance abuse and/or developmental disability services through Area Mental Health (AMH). There has been much hard work and collaboration to make the changes mandated by the state occur as smoothly as possible. Changes include:

Enhanced access through the Screening Triage and Referral Call Center
 
Expanded consumer choice in service providers
 
Expanded services: crisis services, Community Mental Health Recovery Collaborative; peer "warm line" service for mental health consumers, transitional housing, and long term vocational support
 
Increased meaningful involvement of CFAC and other consumers and families in planning and decision making and monitoring the quality of services
 
Enhanced understanding among consumers about their rights including their right to change providers
 
Increased focus on collecting data about outcomes

CFAC meets monthly on the third Thursday, 5:30-7:30 pm, at CMC Behavioral Health - Randolph, 501 Billingsley Road, 1st floor conference room. These meetings are public meetings; anyone is welcome to observe and may speak on issues of concern to them during the scheduled public comment time at the beginning of each meeting.