1. May I make reservations for parking?
Yes, you may make parking reservations with Business Valet, conveniently located at the corner of Wilkinson Blvd. and Harlee Ave. Call 704.394.6224 for reservations.
2. How may I pay for parking?
Parking attendants accept cash, credit cards and traveler's checks.
3. Where is handicapped parking located, and what are the rates?
Handicap parking is available in all CLT lots and decks except Daily North.
Rates: Standard rates apply for handicap parking in all lots except the Hourly decks, which charge $6 per day for passengers who present the parking attendant a handicap parking license plate or handicap placard.
4. How long may I leave my car in CLT's parking lots? May I leave my car in the Daily Lot for longer than a day?
You may leave your vehicle in any CLT lot for up to 30 days without notifying parking staff. If you must leave your vehicle in a CLT lot over 30 days, please contact parking at 704.359.4038 or inform your shuttle bus driver before he or she drops you off at the terminal.
5. When do I pay for parking?
Passengers pay for parking when they exit the lot.
6. Are there any additional fees for parking?
No.
7. Is there any way of knowing what lots will be open when I arrive at the Airport?
Call 704.359.5555 for the latest parking information. You may also visit CLT's website www.charlotteairport.com and select Parking – Parking Status.
8. Why are some lots closed when there appears to be open spaces?
Lots are closed when there are not enough available spaces to properly service vehicles.
9. How safe are CLT parking lots?
All CLT parking lots are well-lit and patrolled regularly by Airport Police.
10. Where may I park when picking up a relative or friend?
We encourage CLT visitors to park in the Hourly Decks when picking up family and friends. Hourly deck rates are: Free for the first 30 minutes; and $1 per 30 minutes; Maximum daily rate $16.
Visitors may also park in the Cell Phone lot. Just wait in your vehicle and ask your passenger to contact you via cell phone when they claim their luggage, then drive to the Baggage Claim area to pick them up.
Please view the parking map for location of the Hourly Decks and Cell Phone Lot.
11. Is there a number to call to reach parking staff?
Yes, you may call 704.359.4038 to reach parking staff.
12. What time do the lots open and close?
CLT lots are open 24 hours a day, seven days a week. Call 704.359.4038 for more information.
13. If I have a camper, trailer or any other large vehicle, where may I park?
Please call 704.359.4038 to make arrangements for parking.
14. What type of parking assistance does your staff offer passengers?
Parking staff will assist passengers with pumping air in tires, jump starting batteries, locating lost cars and providing a limited amount of gas to passengers in need.
15. I've misplaced my parking ticket, what should I do?
Please drive to the toll plaza where a cashier will assist you.
16. What type of covered parking do you provide?
Covered parking is available in the Hourly and Daily decks.
17. What's the best way to remember where I parked?
Write down the lot and space number on the back of the ticket you receive when you enter the lot and place it in your wallet, purse or bag.
Also, please write down your license plate number, which will assist parking staff in locating your vehicle if you should happen to forget where you parked.
18. Help, I've returned to CLT, but can't remember where I parked. What should I do?
Please call 704.359.4038 for assistance.
19. How do I appeal a parking citation?
Please visit the following web page: http://www.charmeck.org/Departments/Airport/Parking/Parking+Citation+Appeals.htm
20. How do I pay for a parking ticket?
Please visit the following web page:
http://www.charmeck.org/Departments/Airport/Parking/Paying+Parking+Fines.htm
21. I left an item in a shuttle bus/parking lot, who do I contact?
Please contact parking at 704.359.4038 for assistance.
22. When do you open the Long Term 4 lot?
Long-Term 4 is opened only when Daily, Daily North and Long Term 1,2 & 3 lots are closed.
23. What lots are within walking distance to the terminal?
Hourly and Daily lots and decks are within walking distance to the terminal.
24. During holidays, will I be guaranteed a parking spot?
Yes, parking will be provided for all passengers. Please follow signs and the directions of parking staff.
Shuttle Buses
1. What times do shuttles buses start running?
Shuttle buses operate 24 hours a day, seven days a week. To ensure a shuttle bus will be available to transport you to your vehicle after 11 p.m., please call 704.359.4038.
2. I'm returning late at night to CLT, may I ask the shuttle bus driver to drive me to my car?
Many shuttle buses can not maneuver between lanes to drive passengers directly to their vehicles. We, therefore, ask that passengers inform the driver when they board the shuttle bus that they would like assistance to their car. The driver can then request this service from parking staff and have someone meet you in your lot.
3. What is the cost for shuttles buses?
Shuttle bus transportation is a free service for CLT passengers.
4. How often do shuttle buses run?
In the Long Term lots, shuttle buses run every 10-15 minutes. In the Daily and Daily North lots, shuttle buses run every 8-10 minutes.
5. Where do I catch a shuttle bus when arriving to CLT?
When arriving at CLT, passengers may catch a shuttle bus at one of several parking shelters located within the lot.
6. Where do I catch shuttle buses when exiting CLT?
When exiting CLT, you may catch a shuttle bus in Baggage Claim - Lower Level outside the courtesy vehicle lane between Zones A and B & C and D.
7. What should I do if I have several passengers and lots of luggage?
If you have several people in your party, we recommend that first you drop off your luggage and passengers in the ticket lobby, which is located on the ticketing level and then park your vehicle.
