| Category : Bonds (3)
|Does my subdivision have an outstanding surety to cover unfinished work?|
A list of the City’s active, as well as released, sureties guaranteeing the infrastructure improvements in a subdivision, can be obtained via Accela Citizen Access
. Land Development Bonds can be searched for under the Land Development portion of Citizen Access, and searches can be completed by subdivision name or bond number.
|How do I get my surety released?|
Surety release/returns may be requested by completing a Final Inspection/Bond Release Request Form
. Please note, the applicable bond fee must be submitted for sureties greater than 4 (four) years from the original effective date. The release/return will not be processed until a completed the Final Inspection/Bond Release Request Form and payment is received. Click here
for additional information on surety releases.
|Who do I speak with about obtaining a contractor bond?|
Contractor bonds are issued through Mecklenburg County. Click here
for additional information from Mecklenburg County.
| Category : Close a Street/Sidewalk/Alley (2)
| I need to temporarily close a street/sidewalk/alley for construction purposes. How can I do that?|
Requests to temporarily close any right-of-way for 30-days or less will require a temporary right-of-way use permit
, which can be processed on a case by case basis by contacting Bob Staley, Chief Right-of-Way Inspector at (704) 432-1562 at no cost. If the request of the closure is for more than 30-days, then a right-of-way lease agreement will need to be obtained and requires a fee calculated by staff based on the value of the adjacent property next to proposed closure. Please contact Linda Poissant, Engineering Services Supervisor at (704) 336-2562 or Jeff Boenisch, Engineering Assistant at (704) 336-3888 to obtain information and/or assistance with obtaining a right-of-way lease agreement.
|Who can I talk to about abandoning a street?|
You can contact Linda Poissant, Engineering Services Supervisor at (704) 336-2562 or Jeff Boenisch, Engineering Assistant at (704) 336-3888 of Charlotte Department of Transportation Right-of-Way Management Section for information about the City right of way abandonment process
| Category : Commercial Zoning (2)
| What uses are allowed in my zoning?|
To determine what uses are allowed in a particular zoning designation, please contact Ron Jones, City Commercial Zoning Reviewer, at 704-336-5059 or email@example.com
|How can I find out information on general setback, parking, buffer, and commercial use questions?|
For commercial zoning inquiries regarding setback, parking, buffer and/or use, please contact Ron Jones, City Commercial Zoning Reviewer, at 704-336-5059 or firstname.lastname@example.org
| Category : Driveways (1)
|Will a driveway permit be required for my commercial project?|
Commercial projects will typically require at least one driveway entrance to a public street. Additional information regarding the process can be found under the driveway permits
section of the Commercial Plan Review Process.
| Category : Hold Release (City and County) (4)
|How can I get a temporary CO?|
City of Charlotte Land Development does not issue temporary COs. All required work needs to be completed to the applicable City Standards prior to release of any City Engineering or Urban Forestry/Zoning CO holds.
|How do I get my City Engineering /Urban Forestry CO holds released?|
When construction is completed, a Certificate of Occupancy (CO) is issued by Mecklenburg County LUESA to provide official verification that the site is in compliance with current regulations and the approved plans. The CO is issued by Mecklenburg County once all of the inspectors have released their respective holds.
For a “City Engineering hold” on a residential property, a city site inspector will inspect the home to ensure that the drainage plan is followed, and the required, sidewalk, and trees are properly installed. To request a City Engineering hold release on a residential property, complete a sidewalk release request form by clicking here
For a Commercial Project Certificate of Occupancy (CO) hold release, contact the assigned Construction Inspector and Urban Forester.
|How do I get my City Engineering/Urban Forestry permit holds released?|
City Engineering and Urban Forestry permit holds will be released upon the City’s approval of plans and payment of all plan review and inspection fees. Plan review status can be obtained via Accela Citizen Access
If your project required City of Charlotte site approval; the city will need to release the hold on the building permit. You must contact the City’s Development Services customer service (704-336-6692) with the 6 digit Mecklenburg county project number so that staff can release the holds.
If you have any questions, please contact Land Development Customer Service at 704-336-6692.
|Who is my inspector and how can I contact them?|
| Category : Inspections (2)
|How do I schedule an electrical, plumbing, roof, building or home inspection?|
Mecklenburg County is responsible for electrical, plumbing, building and home inspections. For additional information or to schedule this type of inspection, please visit the Mecklenburg County website at http://webpermit.mecklenburgcountync.gov/
|What City inspections are required?|
As construction progresses, the assigned Construction Inspector, Erosion Control Specialist, and Urban Forestry Specialist will periodically visit the project site to make sure that all requirements of the approved site plan and City regulations are met.
Residential construction projects require inspections by City Land Development staff. Prior to final approval, a City site inspector will inspect the home to ensure that the drainage plan is followed, and the required sidewalk and trees are properly installed.
Commerial construction projects also require inspections by City Site Inspectors. Projects are inspected to ensure compliance with the approved commercial site and grading plans, rezoning conditions, and applicable Land Development Standards and Specifications.
| Category : Mud/Erosion/Sediment (1)
|Sediment or mud is being deposited on my property coming from my neighbor’s house. What can I do? |
Report the problem to Land Development/Erosion Control at 704-336-6692 and an inspector will be sent out to evaluate the problem.
| Category : PCCO (4)
|Does my project trigger PCCO?|
Typically projects that propose significant amounts of new or redeveloped Built-upon Area (BUA) will trigger PCCO. Please consult section 18-143 through 18-145 of the Post-Construction Controls Ordinance
for the standards of compliance with the PCCO. Additional guidance can be found on Stormwater Services’ PCCO website, especially in the PCCO Flowchart. For additional guidance, please contact the Senior Plan Review Engineer for the area where your particular project is – zoom into the project’s area on this VirtualCharlotte GIS map
and click on the parcel to determine the appropriate contact’s phone number and e-mail.
|Is my property grandfathered?|
Sections 18-105 of the PCCO
details Applicability and Jurisdiction of the PCCO as well as Exemptions and will determine if a project can be grandfathered. For additional guidance, please contact the Senior Plan Review Engineer for the area where your particular project is – zoom into the project’s area on this VirtualCharlotte GIS map
and click on the parcel to determine the appropriate contact’s phone number and e-mail.
|What is considered “impervious”?|
Built-upon area (BUA) means that portion of a property that is covered by impervious or partially impervious surface including, but not limited to, buildings; pavement and gravel areas such as roads, parking lots, and paths; and recreation facilities such as tennis courts (activity fields that have been designed to enhance displacement of runoff, such as compaction and grading or installation of sodded turf, and underground drainage systems for public parks and schools will be considered built-upon area.) "Built-upon area" does not include a wooden slatted deck or the water area of a swimming pool.
|Where can I get details about this ordinance?|
| Category : Recombining/Subdividing Property (1)
|What is the process for subdividing/re-combining property?|
| Category : Residential Building - Garages/Storage/Additions/Roofs/Electrical/Plumbing/HVAC (4)
|How can I obtain a License to do work in Mecklenburg County for any of the above?|
|How do I post a contractors bond?|
|I want to build (above). |
Residential permitting is handled Mecklenburg County. The County’s Residential Technical Answer Center
(RTAC) can provide information and answer inquiries regarding residential permitting.
|What is a land use bond and when is a bond needed?|
Persons, firms or corporations engaged in construction, installation, maintenance, alteration or repair for which a permit is required, must file a continuous surety or cash bond to guarantee payment of fees and charges as well as indemnify municipalities against loss in the performance of duties for any damage to sewer or water pipes, or streets or sidewalks in the municipality.
Anyone doing work within the corporate limits of the City of Charlotte and in Mecklenburg County is required to post a cash/surety bond. Bond forms
can be printed from the County’s web site, picked up at the County’s Revenue Collection counter at 700 North Tryon Street, or faxed if you call 704-336-3801.
| Category : Rezoning (2)
|What is the process for rezoning a piece of property?|
|Where can I get a copy of the approved rezoning for this property?|
| Category : Signs - Permits/Sizes/Violations/Where Did Mine Go (2)
|How do I obtain a sign permit? How do I check on the status of my sign permit application?|
|My sign has been removed, who took it? How can I get it back?|
Contact City of Charlotte Code Enforcement at 311 (704-336-7600). More information on Charlotte’s sign guidelines is available in the Charlotte Zoning Ordinance
| Category : Water/Sewer - CMUD (2)
The Charlotte-Mecklenburg Utilities (CMU) Donated Projects Team reviews plans and processes projects such as residential subdivisions and business parks that are financed by private funding sources. The developer hires a professional engineer to design the water distribution and sanitary sewer systems.
| Category : What Triggers a Land Development Review/Do I Need to Submit? (1)
|What triggers an LD Review/Do I need to submit plans?|
A review by Land Development is necessary for projects which include any of the following:
• Addition of impervious areas for new buildings, parking lots, sidewalks, etc.
• Driveways and streets
• Storm drainage systems, detention, and storm water BMPs
• Tree planting/protection
• Grading of sites involving one acre of land disturbance (grading permit required)
In addition, Urban Forestry/Tree Ordinance and Commercial Zoning reviews are provided by the Land Development Division for following types of projects:
• Building additions over 1000 square feet
• Building additions more than 5% of the existing square footage
• Parking spaces increasing more than 10
• Building façade changes more than 10%
| Category : Zoning Verification Letters (1)
|How do I obtain a Zoning Verification Letter?|