The goal of this website is to enhance communication between Charlotte Water (CLTWater) and our customers. Please use the below links to find what you are looking for.
Customer Services provides specific links to information and documents depending on what type of customer you are.
WaterSmart Conservation offers year-round tips for conserving one of our most precious natural resources.
Publications and Education provides e-copies of reports and other educational information about CLTWater.
News & Updates provides the most recent and up-to-date information on CLTWater and traffic alerts.
Construction Projects offers detailed information about drinking water and wastewater improvement projects.
Environment provides information on how the community can protect the environment and water quality.
Grease Free offers information on how you can avoid pouring grease down the drain.
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If you have any questions or can't find something on the Web site, please contact us. Thank you for using our Web site.
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CHARLOTTE WATER FACTS AND FIGURES
(Facts and figures current until June 30, 2015.) The largest public water and wastewater utility in The Carolinas, Charlotte Water proudly serves more than 818,005 customers in the City of Charlotte and greater Mecklenburg County -- including the towns of Matthews, Mint Hill, Pineville, Huntersville, Davidson, and Cornelius.
Water Treatment Capacity = 242 million gallons per day (mgd)
Number of Treatment Plants = 3
Franklin 181 mgd capacity
Vest 36 mgd capacity
Lee S. Dukes 25 mgd capacity
Average Daily Pumped = 100.493 mgd
FY14 Highest Daily Pumped = 128.074 mgd
All-time Highest Pumped = 169.229 mgd (record set August 20, 2007)
Active Water Service Connections = 262,607
Water Mains = 4,209 miles
Wastewater Treatment Capacity = 123 mgd
Number of Treatment Plants = 5
Sugar Creek 20 mgd capacity
Irwin Creek 15 mgd capacity
McAlpine Creek 64 mgd capacity
Mallard Creek 12 mgd capacity
McDowell Creek 12 mgd capacity
Average Daily Treatment = 83.3 mgd
Active Wastewater Service Connections = 242,959
Wastewater Mains = 4,189 miles
Lift Stations = 76