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NBS Service Areas
The Neighborhood & Business Services (NBS) department has established four major service areas to provide seamless delivery to Charlotte residents, neighborhoods and businesses. This approach allows NBS to better align with the Charlotte-Mecklenburg Police Department and other partners to address issues and maximize resources to improve the quality of life in our community.

Community Engagement Service Area Teams serve as community advocates. Teams work with residents, neighborhood and business associations and other community groups to develop meaningful relationships in each community they serve. Meet your Community Engagement advocates and learn more about the services they offer.

Code Enforcement Service Area Teams 
are dedicated professionals that work alongside other City departments to maintain safe, healthy places to live, work and play in an effort to improve the quality of life of Charlotte residents, neighborhoods and business districts.

Code Enforcement Service Area Contact Information:

Northeast Code Enforcement Service Area Office
3505 Central Ave.
NE Code Team Lead: Allison Naftel

Southeast Code Enforcement Service Area Office
Belmont Center
700 Parkwood Ave.
SE Code Team Lead: Kim Sauer

Northwest Code Enforcement Service Area Office
2730-B Rozzelles Ferry Road
NW Code Team Lead: Kristin Davis

Southwest Code Enforcement Service Area Office
West Service Center
4150 Wilkinson Blvd
SW Code Team Lead: Jerry Green

Zoning Enforcement
Hal Marshall Center
700 N. Tryon St.​
​​Zoning Field Team Lead: Mark Fowler
Zoning Permitting Team Lead: Donald Moore​