Report A Crime
Our Organization
Our Response Areas
For Your Safety
Our Newsroom
Print this PageSite Feedback
Administrative Services Group
​​​​​​​​​​​​​​​​​​​​​​The Administrative Services Group is comprised of 3 specialized bureaus: the Training Bureau, the Administrative Services Bureau and Real Time Crime. Within the Training Bureau, there are 2 main Divisions: the Training Division and the Recruiting Division. Within the Administrative Services Bureau, there are 6 main Divisions: Crime Analysis, Research & Planning, Communications, Crime Reporting, Records, and Human Resources divisions. Within the Real Time Crime Center, the Computer Technology Solutions (CTS), Logistics, Watch Commanders Office and Body Worn Cameras support the functionality of this bureau.​



Administrative Services Group​ Executive Chief Officer: vacant

hornets crest 
Bureau: ​Training Bureau Bureau Leader: Major Brian Cunningham

​​ Bureau Assistant Director: Captain Demetria Faulkner-Welch
Professional Development: ​​​​ Unit Leader: Captain Jimmy Fields


division block Training Division | 1770 Shopton Road​ | 704-432-2442
​Division Leader: Lt. Terrence Mitchell

section blockRecruit Unit | unit email: Training&
phone: 704-432-1627 | Unit Leader: Sgt. Clarence "Ray" Williams​​​

​​section block
In-Service Training Unit | unit email: Training&
phone: 704-432-1603​​​​ | Unit Leader: Sgt. Amy Stukey

section blockFirearms Training Unit | unit email:Training&
​phone: 704-249-8729 | Unit Leader: Sgt. Jason Helton

division blockRecruiting ​Division | 1770 Shopton Road | phone: ​704-336-2328
​Division Leader: Lt. Jackie Bryley

section blockRecruiting Unit​​ | unit email:
​phone: 704-432-1606 | Unit Leader: Sgt. Anne Linto​​​

Polygraph Section​​ | unit email:
​ ​​


hornets crest
​​Bureau: Administrative Services Bureau Bureau Leader: Major Lisa Goelz

division block
Crime Analysis Division | 601 E. Trade Street​ | 704-614-0005
Division Leader: Monica Nguyen

division block
Research & Planning Division | 601 E. Trade Street​ | 704-336-2162
Division Leader: Paul Paskoff

division block
Communications Division | 601 E. Trade Street​ | 704-579-9008
Division Leader: Captain William Boger

division block
Crime Reporting Unit | 601 E. Trade Street​ | 704-336-7921
Division Leader: Marla Humphries

division block Records Division | 601 E. Trade Street​ | 704-336-2371
​Division Leader: Jim Weaving

division block
Human Resources Division | 601 E. Trade Street​ | 704-432-1763
Division Leader: Monique Moore

section block​Facilites Planning | unit email:
phone: 704-488-9435 | Unit Leader: Mike Bedard​​​

section block ​​Fleet Management | unit email:
phone: ​704-336-5691 | Unit Leader: Rick Smith

hornets crest
​​Bureau: Real Time Crime Center/BWC​​ Bureau Leader: Major Steve Willis

division block
Real Time Crime Center | 601 E. Trade Street​ | 704-336-XXXX
Division Leader: Sgt. Graham Brown

division blockLogistics | 601 E. Trade Street​ | 980-721-5780
Division Leader: Staff Sgt. Sam Orlov

division block
Watch Commanders Division | 601 E. Trade Street​ | 704-336-2141​
Division Leader: Captain David Poston
Division Leader: Captain Rod Farley
Division Leader: Captain Nathan King
Division Leader: Captain Ken Schul

division block
Computer Technology Solutions Division | 601 E. Trade Street​ | 704-336-8076
Division Leader: Crystal Cody

section block​System Architecture and Support | unit email: ​
phone: 704-33​​6-8875​​​​​ | Unit Leader: Cliff Chapman​​​

section block ​​Operations Support | unit email:
phone: 704-336-8847 | Unit Leader: Mike Defoe

section block​​Application Development and Support | unit email:
phone: 980-314-4497​​​ | Unit Leader: Sonya Williams
​​section block​​Project Management | unit email:
phone: 704-591-0530​​​ | Unit Leader: Donna Sanchez

section block​​Customer Support​ | unit email:
phone: 704-336-7776​​​ | ​Unit Leader: Cheryl Campbell

​​​ ​​​​